These five principles guide TUMI as they continually evolve, creating, innovating, and testing products to meet their customers’ needs.
”We seek it, we study it, we obsess over it. Our name, passion and forward thinking is what keeps us ahead of the curve.”
”We believe in the beauty of purpose. To us design is the intelligent art of making something that works effortlessly, uniting function and form into one exceptional object.”
”It’s about the tools that provide solutions, even before the problems cross our path.”
”Every piece we create is made with the highest quality materials and backed by the industry’s most rigorous testing.”
World Class Customer Service
”When you purchase a TUMI product, you also purchase a promise that if something goes wrong we will fix it. If your question starts with “Can you help…?” The answer is always yes.”